By IVAN
MISNER,
Business cards are very important, and they do have an effect on someone's first
impression of you when networking. Therefore, it is important to tailor your
card to the impression you're trying to make.
Have you ever tried on an article of one-size-fits-all clothing? It didn't fit
you all that well, did it? That's why clothing manufacturers make different
sizes, and if you want something that's absolutely perfect, you spring for some
extra bucks and go to a tailor.
Business cards are part of your marketing materials. When you're designing your
marketing materials, you certainly want them to be tailor-made. Using a generic
approach in your ads, brochures and Web sites won't set you apart from the
crowd; it won't tell people what's distinctive about you, your business, your
products and services. It won't cause you to be remembered.
When you advertise your services or products, being specific marks you as an
expert. Networkers know that the more you bring your unique personality, needs
and capabilities into your business identity, the more referrals you're likely
to receive. The same applies to your marketing materials. To get the kinds of
customers you want, good marketing requires you to be specific about what you do
and what makes you unique.
A business card is an integral part of a good marketing plan. For its size and
cost, it is probably the most powerful part. So it's especially important that
your card be one that is memorable and makes a favorable impression. Otherwise,
it will probably get tossed into a drawer full of ancient, smudged, forgotten
cards that keep accumulating long after the businesses they represent have faded
away. That is, if it doesn't get dropped into the nearest circular file.
Your card should display the same design and basic information as your other
marketing materials. But a business card is not a brochure or catalog; space is
limited, so you must choose your words and images carefully. Which information
is absolutely essential? What else can you include that will help persuade a
prospect to contact you? Equally important, what should you leave out? Too much
information can dilute or obscure your message.
How do you solve this space-vs.-content problem? A good approach is to break the
essentials down into three areas: identity, credibility and clarity. Identity
and credibility are concerned with what you should include on your card at a
minimum; clarity is more about what to leave off.
Choose a card style that's appropriate for your business, industry and personal
style. If you're a funeral director, you don't want to be caught handing out
day-glow cards with cartoon figures on them. If you're a mechanic whose
specialty is converting old Beetles into dune buggies, a formal, black-on-white
engraved card will probably be drooped into the nearest circular file. Start
with the style that best supports the business image you wish to project. Here
are five different card styles for you to consider:
Basic cards: This is a good card style when utility is all you need. It's
a no-nonsense approach that can appeal to clients and prospects who would not be
impressed by fancy design features--the people who want "just the facts, ma'am."
The design is simple, and the information is clear and concise. A basic card is
usually printed in black ink on plain white or cream stock.
Picture cards: Having your face on your card--whether it's a photograph,
a drawing or a caricature--helps a contact remember you the next time she sees
you. Images representing a product or services, or a benefit your business
provides, can help you communicate your business better than dozens of words.
Color is often helpful on a picture card, too.
Tactile cards: Some cards are distinguished not so much by how they look
as by how they feel. They may use nonstandard materials, such as metal or wood,
or have unusual shapes, edges, folds or embossing. Tactile cards tend to be
considerably more expensive than regular cards because they use nonstandard
production processes such as die cuts.
Multipurpose cards: A card can do more than promote your name and
business--it can also serve as a discount coupon, an appointment reminder or
some other function. It may also provide valuable information that the average
person may need. For example, a hotel may include a map on the back of its card
for any guests who are walking around the vicinity. A card of any type can be
made multipurpose by adding these types of features.
Outside-the-box cards: A wildly original, fanciful or extravagant
presentation can draw extra attention. Creativity knows no bounds--except the
amount of money you wish to spend. I've seen examples of these types of cards
that were made of chocolate or that folded out into a miniature box to keep
small items in. One of the most notable was a dentist's card that included a
small compartment for dental floss to be pulled out. These are all examples of
"outside-the-box" thinking.
For more detailed descriptions of these and other types or categories of
business cards, take a look at the book 'It's in the Cards.' In it, my
co-authors and I review more than 2,000 business cards from 10 countries and
select more than 200 examples of some of the best, which are shown throughout
the book in full-color.
I have one other recommendation about networking and business cards. If you
collect cards by the dozens at conferences, trade shows, mixers or sales
meetings, you may find that a card scanner is a huge timesaver. They generally
come in palm-sized devices and can be used anywhere there's electricity. They
make an image that can be downloaded onto your computer, where they can be read
by your database software. We used CardScan by Corex to track the thousands of
cards we reviewed for our book. It's a great type of device for any master
networker who needs to manage his or her business cards.